PROCESSING OF PERSONAL DATA

 

Who we are and how you can contact us

 

SOCOLOSSAL SRL, Romanian legal entity, registered at the Trade Register under no. J2024034969003 , having a unique fiscal registration code 50774865, operating the site www.socolossal.ro , is the operator of the buyer's data when processing their personal data.

You can contact us by email at contact@socolossal.ro or by phone at +40793 933 333.

 

When we collect the data

• When you place an order

• When you create a customer account on the site

• When you subscribe to newsletters

• When you take part in a contest that takes place on our social media accounts or the website www.socolossal.ro

• When you visit our site.

 

What data will we process

• We will process your first and last name, billing address and delivery address, phone number and email address

• Data required for processing a payment whenever you place an order. In the case of card payments, card data is NOT recorded or processed by us. The data of his payment card will not be accessible to SOCOLOSSAL SRL nor will they be stored by SOCOLOSSAL SRL or by the payment processor integrated in the site, but only by the institution that authorizes the transaction or by another entity authorized to provide card identification data storage services.

• Contact details and content of interaction with us by phone, e-mail or messenger applications.

• Information about your customer account, such as order history

 

How and what we use the data for

• To process your order. For example, when you place an order you will provide your details (name, surname, billing and delivery address, telephone number and email address). We will use this data for invoicing, sending the order, sending messages by email or SMS related to the status of the order.

• To comply with an imperative legal requirement. For example, we will use your name, billing address and email address to issue your invoice.

• To send electronic messages such as Newsletter (news, offers, useful information), if you have given us your consent. You can unsubscribe from the Newsletter at any time.

 

Processing of personal data

We undertake to manage the personal data you provide to us safely and only for the specified purposes.

Transmission of data to third parties

We will never sell your personal data to third parties.

The categories of suppliers to whom we will send your information so that we can process your orders:

• The express courier companies we have a contract with to ensure that the ordered products reach you.

• Companies such as hosting service providers or online store management and accounting

• Marketing platforms

• State institutions, in order to comply with legal requirements.

 

How long will we keep the data

We will store your information for as long as necessary to provide you with quality services. If you want to delete them, you can request this by e-mail at contact@socolossal.ro and we will delete them if there are no certain circumstances or legal provisions to prevent this.

 

 

YOUR RIGHTS

 

The right to rectify personal data
Based on a written request, sent by e-mail to contact@socolossal.ro, you can request, free of charge, that the processed data be modified or updated.

The right of access to personal data
Based on a written request, sent by e-mail to contact@socolossal.ro you can request free of charge, to confirm the processed data or to provide you with a copy of them.

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The right to delete personal data
Based on a written request, sent by e-mail to contact@socolossal.ro, you can request, free of charge, that the processed data be deleted. We will delete them if there are no circumstances or legal provisions to prevent this.

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The right not to receive marketing messages

If you no longer wish to receive marketing messages from SOCOLOSSAL regarding our products, you may choose to opt out of all marketing communications by unsubscribing to the Newsletter service.
If you opt out of marketing messages, this does not mean that you will no longer receive messages regarding orders placed on the website www.socolossal.ro

 

 

USE OF COOKIES

 

For a good functioning, the site www.socolossal.ro uses cookies.

A cookie is a small text file that a site saves on your computer or mobile device used to access that site. Cookies help to remember, for a period of time, your actions and preferences, such as language, login details, viewing options, so you don't have to re-enter them every time you return to the site or navigate from page after page.

 

The site www.socolossal.ro uses Google Analytics, a web analysis service belonging to Google Inc., with the extension “_anonymizeIp ()”, the IP addresses being further processed only briefly, in order to exclude a direct reference to people. The cookies used by Google Analytics allow the analysis of accessing the site.

 

Cookies can be controlled and / or deleted. For details, visit www.aboutcookies.org. You can delete all cookies from your computer and set most browsers to block their placement. As a result of this operation, a manual setting of preferences may be required each time a site is visited. There is also the possibility that some services or options may not work.

 

When accessing the site www.socolossal.ro, an informative banner will be displayed regarding the use of cookies. By continuing to browse the site, you express your consent to the use of cookies, according to the GDPR Regulations.

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